Stories of Remarkable Care

For Novant Health team members, safety is more than a protocol. It’s the foundation of compassionate care. In healthcare, unpredictable situations can arise in an instant, and only when team members feel secure can they focus fully on their patients. 

Most women in their 40th week of pregnancy are beyond ready to deliver — but Black Mountain’s Courtney Mosser was terrified to.

In 1975, America caught disco fever, and Roy Scheider (Chief Brody in “Jaws”) ad-libbed one of the greatest lines in cinematic history: “You’re gonna need a bigger boat.”

As a child, she accompanied her parents to every medical appointment, acting as their translator even before she fully understood the words she was interpreting. What she did understand was the impact of care.

Chris Meyer, administrative specialist III at Novant Health Clemmons Medical Center, has a quiet but powerful way of giving back.

If you know Brenda Schooley, this story will come as no surprise. For more than 30 years, Brenda has been a steady presence at Novant Health — as a nurse, a mentor and giver.

When Bailey Helms was a certified medical assistant lead in Charlotte, she experienced the the Employee Emergency Fund support firsthand.

James Caviness is a quiet, burly man who grew up on a farm and has spent his adult life in construction. He knows the aches and pains that come with physical labor. But in the summer of 2024 he developed back pain that wouldn’t go away. Over-the-counter medications weren’t beating it back. He tried chiropractic care for a while, but that didn’t help. “I got … Continue reading Stem Cell Transplant is Getting Cancer Patient Back to Work. And Life. »