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New guardian angel at Novant Health Thomasville Medical Center

Often when patients are admitted to a hospital or getting medical treatment they are treated by a medical care professional who goes above and beyond their expectations. Novant Health has developed a Guardian Angel program that allows patients and loved ones to honor the special people who have been a part of their care, diagnoses and treatment.

Jolanda “Jo” Mills, certified nursing assistant (CNA) at Novant Health Thomasville Medical Center for more than four years, recently received a Guardian Angel pin and scholarship for the remarkable care she provides to patients, and one in particular.

The husband of one of Jo’s recent patients, Jordan Washburn, heard about the Guardian Angel program and wrote a letter stating that Jo provided such wonderful care for his wife during a difficult time. Through conversations with Jo, Washburn discovered that she was working two jobs in hopes of continuing her education to become a registered nurse. To show his appreciation to Jo, he made a donation to the Novant Health Thomasville Medical Center Foundation’s Guardian Angel program in honor of Jo, to assist with her education.

A pinning ceremony was held at the hospital with Washburn and several staff in attendance.

“I thought, somebody ought to help her and give her encouragement during these times,” said Washburn. “I have a favored expression and I say it every morning with my prayers. ‘You have not lived today until you have done something for someone who can’t pay you back,’” he said.

Mills said she is grateful that her patient’s husband had thought of her. “I’m taken aback by someone so gentle and so kind,” she said. “I don’t go to work expecting any recognition whatsoever; I know what my job is and why I’m there. To be recognized by a family member was one of the proudest moments of my career.”

“I had no idea the young lady working and trying to finish nursing school was me until they said my name,” said Mills. “I’m still floating on the clouds.”

Mills said she wanted to become a CNA after taking care of her grandparents at the age of thirteen. “I also participated in a volunteer program at my church assisting elderly,” said Mills. “We would come to their house and clean up, or fix breakfast, or do anything we could to help them. It always stuck with me to want to help someone who couldn’t help themselves.”

Mills said her daily motivation is to wake up every day and attempt to put a smile on someone’s face.

“By making a donation in honor of your Guardian Angel, he or she is recognized for their excellent services,” said Rick Parker, executive director of Novant Health Thomasville Medical Center Foundation. “Your Guardian Angel is notified and recognized with a pin for providing remarkable care and the gift you made in his or her honor.”

By contributing to the Patient Assistance Fund, you can help a patient in need focus on what is most important: getting healthy and staying healthy.

Contact us to learn more about our Guardian Angel program.

92-year-old back to active lifestyle after Cardiac Rehabilitation

In 2016, Mr. Russell was referred to Novant Health Thomasville Medical Center’s Cardiac Rehabilitation with a critical blockage that required a stent in his left main artery. His cardiologist says he was lucky to survive and his whole family was rattled with the thought of almost losing their dad. A month after surgery, he started Cardiac Rehabilitation and slowly regained his strength, stamina, and confidence to return to his normal daily activities of a very active 92-year-old.

Approaching graduation, Mr. Russell started to experience more shortness of breath and new chest discomfort. His cardiologist was notified and his medications were adjusted but his condition continued to deteriorate along with his quality of life. His cardiologist advised to treat him medically and reduce activity levels to control symptoms. Mr. Russell’s symptoms continued to escalate. The family was torn and relied heavily on our Cardiac Rehabilitation staff for emotional and psychological support.

One Friday, his wife contacted Sue Seymour while at home concerned her husband seemed to be really going downhill stating they had to do something. Sue advised them to go directly to Novant Health Forsyth Medical Centers Emergency Department. Even though high risk, a procedure was done with a second stent placed in another coronary artery.

Mr. Russell came back to the Novant Health Thomasville Medical Center’s Cardiac Rehabilitation and started the whole process over but this time with great success. He continues to exercise and remains stable in the Connection Link exercise program. The patient, and his wife, credits cardiac rehabilitation for giving them his life back.

Mr. Russell owes his life to Novant Health Thomasville Medical Center’s Cardiac Rehabilitation. 

Donate today to support Novant Health Thomasville Medical Center Foundation.