A team of guardian angels makes a big difference

When a patient is transferred to hospice care, a new journey begins. Patients, caregivers and family members are often frightened and exhausted, both emotionally and physically. They don’t know what to expect and can feel lost. As a daughter and her mother (who wish to remain anonymous) found out, it is a time when receiving the right kind of support and care can make all the difference.

“By the time my mother and I contacted hospice, we were desperate for help! We weren’t sure what to expect. From the moment the Novant Health Rowan Medical Center Hospice Team entered our home, they gave both my mother and me great physical, emotional, and spiritual care”

According to the daughter, the hospice care team at Novant Health went above and beyond to provide the care and support that helped bring peace and comfort to her family, at a time when they really needed it.

“The extra attention they provided enabled me to better care for my mother with less stress and more confidence.”

Inspired by the team, and in memory of her mother, she donated to Novant Health Rowan Medical Center Foundation. “In honor of Lisa Williams RN, Karen McAbee RN, Kelly Woods-Medlin CNA, Julie Caldwell RN, and the Triage Nurses, I hope these gifts express how appreciated, valued, and loved these Guardian Angels are”.

A ceremony will be held during which all the medical professionals mentioned above will receive a Guardian Angel pin to commemorate their incredible compassion, dedication and hard work.

Grateful patients program

Gifts from grateful patients help Novant Health achieve its mission of improving the health of our community, while also honoring the medical team that provides remarkable care.​ For more information about the Guardian Angel program at Novant Health Foundation, please visit